Last updated: July 28, 2026
ECLIPSE BEAMS LTD (Company Registration Number: 16363697, trading as Petanthia), 128 City Road, London EC1V 2NX, United Kingdom operates this website and is the data controller of your personal information for the purposes of applicable UK data protection laws.
Personal Information We Collect
We may collect personal information when you visit our website, place an order, contact us, create an account, subscribe to marketing, or interact with our services. This may include your name, billing and shipping address, email address, phone number, payment confirmation details, order history, account details, communications with us, device information, IP address, and website usage information.
How We Use Your Personal Information
We use personal information to process and fulfil orders, arrange delivery, provide customer support, manage returns and refunds, communicate with you, improve our website and services, send marketing where permitted, prevent fraud, keep our services secure, and comply with legal obligations.
How We Share Personal Information
We may share personal information with service providers who help us operate our store, including Shopify, payment processors, fulfilment and delivery partners, analytics providers, marketing providers, customer support tools, and professional advisers where required. We may also disclose information if required by law or to protect our rights, customers, and business.
Shopify
Our store is powered by Shopify. Shopify processes personal information to provide ecommerce services to us and to you. You can learn more about Shopify's privacy practices in the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights related to data processed by Shopify through the Shopify Privacy Portal.
Marketing
If you subscribe to our emails, we may send you updates, offers, and product information. You can unsubscribe at any time using the link in our emails.
Cookies
We use cookies and similar technologies to operate the website, remember preferences, analyse traffic, improve performance, and support marketing. You can manage cookies through your browser settings.
International Transfers
We may transfer, store, and process personal information outside your country of residence. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent lawful transfer mechanisms.
Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.
Children
Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Security
We use reasonable measures to protect personal information, but no method of transmission or storage is completely secure.
Complaints
If you have concerns about how we handle your personal information, please contact us first. If you are in the UK, you may also contact the Information Commissioner's Office.
Contact
ECLIPSE BEAMS LTD (Company Registration Number: 16363697, trading as Petanthia), 128 City Road, London EC1V 2NX, United Kingdom is the data controller of your personal information.
Email: support@petanthia.com
Phone & WhatsApp: +44 7840 020521